Tag Archives: fraud

Motorhome Inspection New and Used

Featured

Posted on by

I have inspected Motor-homes and 5th Wheels over the last several years and was amazed on what I have found wrong with new and used Motor-homes. Everything from broken parts to lose parts too parts not secured in place, bolts coming out screws stripped out and loose, water leaking at the tanks, water shooting out of the toilet when flushed as high as three feet, gas leaking and parts not connected just to mention a few things.

After years of inspecting Motor-homes and 5th Wheels I thought it was time to let people know about what to look for when making a purchase of a new or used Motor-home.

You would not expect to find things wrong with a brand new Motor-home but the truth is the people working on these are not all trained certified mechanics, some are trained mechanics that find a job with these companies and then start doing what they are told to do. I am sure over time the men or women get better at what they do and in fact make better homes for the customer but still some things are left undone or improperly done because of the time to get them out the door.

I have written a new book on Motor-home Inspection and it covers the home from front to rear inside and out on things you can see and test before purchasing.

Some of my customers have stacks of document of complaints on their Motor-home and the major headaches they have in attempting to get them fixed. I do Lemon Law Inspection on them.

One of my customers had a near accident but a Truck driver behind saw what was happening and he blocked the two lanes next to her to give her time to pull over safely and that allowed her to get out and tie up some of the doors that had just fallen open. The doors fell open during travel because of bent or improperly mounted holding locks.

I have one customer coming out of Arizona and he had just purchased a Brand New Motor-home and less than 100 miles he observed his siding was peeling off, he pulled over and picked up the siding and went to a hardware store and purchased a box of screws and re-secured the siding. He drove to a dealership and they said you did a better job than we did and we can’t make the siding any better for you, you are OK to go. He left a little dazed at what he was told.

I have seen molding falling apart or broken during assembly when the parts should have been replaced but was not. This book I have written will save you a lot of headache and down time if you just take the time to do what I am telling you to do before you sign the contract, a lot of things you may find you can order them to be properly fixed before you take possession. If you take possession and then find things wrong you better be ready for a long hall on the process of getting things fixed that is if you can find an authorized dealership to do the work. I have seen some homes in the shop for as much as three months for a simple repairs because of parts on back order or the shop is just busy  to get to the work needed.

Tell a friend and if you want a copy of my book send me a $20.00 money order or check and I will send you a copy by Priority mail 3 to 5 day delivery.

Keep in mind those Motor-homes are protected under the Lemon Laws on New and CPO vehicles and 5th Wheels.

Thank you and tell a friend.

Jackie Winters

lemonprotection@yahoo.com

“WARNING ADD OIL” or “WARNING GO TO SHOP”

Featured

Posted on by

Have you read what Consumer Report are saying about Oil Consumption?

Consumer Report is saying to add oil between oil changes is not normal.

I have been telling the driver of BMW, Porsche and Audi that very same thing for years, so let me give you some more direction that may help you understand better about oil consumption as well as other question you will want to ask your dealer when buying or getting repairs made.

There are a lot of good thing added to the new vehicle on sale today, the Navigation system with backup and side cameras; the Blue Tooth phone system, the adjustable mirrors, the i-pod features and the heated seats and Turbo Chargers for extra power just to name a few of the additions.

I want to give you some question you should ask in hope to help protect yourself when making a purchase. I will start with the extended warranty and what things to ask for followed by some things you may experience that may be called normal.

First off when the salesperson wants to sell you an extended warranty the cost is negotiable, if they say no, tell them you will go elsewhere to but your vehicle. When you buy that extended warranty be sure it covers SEALS and GASKETS, if that is not in a warranty, it is useless papers. A leaking engine or transmission will cause a warranty to be voided if it is not fixed. If you don’t have that seals and gasket warranty coverage and your engine or transmission goes out you are out of luck on repairs, the warranty will not apply.

Be sure the warranty covers A/C and Electrical Wiring as well and be sure to read all in the contract before you sign it. One rule of thumb is be sure to read anything you ask for and they say is covered, if they say A/C, Electrical, Seals and Gaskets are covered, be sure read it.

ADDING OIL EVERY 750 TO 1000 MILES IS NOT NORMAL FOR ANY VEHICLE.

Another question you need to be concerned about and ask is “Will I have to stop and add additional engine oil between oil changes”. Some of the new High-End vehicle are having to have addition oil added ever 750 to 1,000 miles.

Some oil cost as much as $15 a quart, over the driven miles of a high-end Turbo Charged vehicle of 100,000 miles you may spend as much as $5,000 extra for additional engine oil because of oil burning. If oil is needed you must add it so you don’t burn the engine up, that’s 333 extra quarts of additional oil or 47 oil changes you never got, just because your engine is burning oil. There is one exception of the High End vehicle engine burning oil.

The GM Corvette is a high performance engine and from my experience I have had no Corvette owners ever tell me they have had to add additional oil between oil changes. Other new car dealership are selling high-end vehicle not as powerful as the Corvette and their owners are having to add oil between 750 and 1,000 miles of driving, why, because they are burning oil.

Some of the dealership personal is telling the customers it is normal for the engine to burn oil because of the High Performance Engine runs at higher temperatures. That is the biggest box of crock you will hear, no it is not normal for an engine to burn oil.  One of my customers told me she went into the dealership on average of every 750 miles; she said her “Warning Add Oil” would come on. When she went in they added a quart of oil every time, she was told it is normal and no RO was needed because it was a good will gesture.

A repair order receipt of the free quart of oil they add every time the customer comes in with a “Warning Add Oil” light on should be written up and given.

I have built and worked on thousands of engine over the years and I assure you it is not normal for any vehicles engine to burn oil, high performance or not.

One thing to remind you of and that is on the New and CPO Automobiles and Trucks the lemon law applies to all of them with a warranty. It is up to you the buyer to keep all records when going to get repairs of any kind even if they call it a good will gesture. Vehicle purchased that has passed accident damage is also covered under the Fraud laws and they will apply, if you buy and get the papers later that shows the vehicle was in an accident when you were told it has not, don’t worry you may be covered as well.

If that new or CPO vehicles is having problems with engine oil burning or electronics concerns, the lemon law can be used all at no cost to you the consumer. If an attorney takes your case you will not pay because he will be the one to settle your case, the attorney fees will be included so you don’t have to pay.

I have listed the names of a few attorneys that a lot of my customers have used for their cases over the years and have been settled to their satisfaction.

To remind you, I am not an attorney but work with attorney law firms as their Technical expert and have been used in trial 45 time and deposition over 500 times and have never been impeached. I am not qualified to give legal advice and do not give legal advice.

Good Luck and if you have any question please ask, tell a friend.

Used Vehicle that have been an accident, beware

Posted on by

In the past I have inspected several like new cars and they all looked like they were well-maintained and never have been in an accident, the inspection proved otherwise. One must be aware that some used-car dealers will buy cars from auto auction, and some of those vehicles have been wrecked and repaired. These cars may never get reported to the police department and therefore do not show up in the Car Fax or Car Check reports.

With the purchase the customer also purchased an extended warranty. He started to have some electrical issue as well as suspension noises soon after. The dealership told the customer the $2,800.00 warranty he/she purchased did not cover the repairs because the repair was related to an accident that occurred before the vehicle was purchased. The customer was told the vehicle has never been in an accident.

I was asked to do an inspection on it and found several area showing damages that had been repaired indicating the vehicle has been in a major accident.

The vehicle which was purchased for $26,000, the person who purchased the car was given a Car Check report and showed to not have been in any accidents and based on that the car was purchased.

The customer wanted to trade the vehicle in and when the dealership inspected the vehicle the y found past accident damage, the dealership turn down the trade in. According to a new Car Fax report given to the customer during a trade in it appeared the vehicle had been in an accident. I later realized the original Car Check report had been cut and pasted together without the section showing the accident part. Someone sold a vehicle under fraud conditions when they made the true Car Check appear to be something it was not.

Used-car dealers’ salesmen know how to talk to car buyers. An inspection from a Trained Technician should always be done on newer used vehicle when the sale seems to be too good to be true.

A salesman may tell the potential buyer, “Look, I like you and want to help you. Although I am not supposed to do this, but I will drop the price a few more hundred dollars to help you.” This is a hook most people fall into. This $26,000 car should have been sold for $13,000, but like I said he was given a discount because the salesman said he likes him. Remember sales person does not know you any better than you know him or her. Sales persons are trained to make you feel like a true friend when in fact all they want is to sell you the vehicle and get that commission; then it’s good-bye and don’t bother me with any car repairs or complaints you have. The truth was the salesman may not have known about the accident damage but it seemed he robbed the customer. The customer had to file a lawsuit that may drag on for months or possible more before he recovers any money at all.

Upon inspection I removed some trim panels and took photos of the places where the rocker panels were and could see it had been hit and improperly repaired. This vehicle’s actual cash value was around $13,000, about half of what the customer paid for it and far less than the value of a good vehicle that was not wrecked. Not to count the loss of the $2,800.00 warranty that would not be honored by any dealership, the customer loses all the way around. The Lemon Law firms I work with may file what is called a “Fraud” case to help you recover the loss if this happens to you. You need to have all your paper work in order when you file.

I have inspected over 3,500 vehicles and have only had to go to trial on 53 cases. The attorney law firms I work with are the best in the business. A wrecked vehicle is also an unsafe vehicle if it was not properly repaired.

If this vehicle that had another side impact at the same side which was improperly repaired, the people on that side of the vehicle will likely die or get severely hurt. When a side center post or rocker panel is replaced, there are specific places that need to be worked on in order to make the vehicle worthy to be on the road again. When a dealership sells a vehicle that has been in an accident, a statement of fact (disclosure) has to be given to the customer so he or she will know about accident.

My recommendation is: have a professional vehicle inspector inspect the vehicle, to see if the damaged areas have been properly repaired or not. If he or she decides to buy the vehicle the chance of getting it insured is unlikely anyway. A vehicle with frame damage has a value drop of at least 50% no matter who repaired the vehicle and the resale of that same vehicle is unlikely, unless it is to a junk yard. My advice is: don’t buy any vehicle that has had a major accident. Get a report from Car Fax and Car Check as well, because one may not show the vehicle was in an accident and it is likely the other will.

If you need a good Lemon Law attorney or a good Personal Injury attorney go to my web site and you will find several attorneys over 3500 of my customers have used all with great success.

Thank you for visiting and tell a friend, GOD bless you.