Category Archives: attorney

Won, $5090 for Diminished Value LA Court

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January 07, 2022 Diminished Value

My name is Jackie Winters and I am a Diminished Value Expert. Today we won another Diminished Value case for a total of $5,090 for a rear end collision.

After we met at the court and went over the file I had prepared and I had prepared a brief for the Judge, this gives him an overview he can read in a matter of seconds and know exactly what happened. We walked into the court house and went into the room for the Judge to judge my client’s case for a rear end collision the Ins Co are refusing to pay.

Everyone in the court room is ask to go outside and try settle the case, some do settle but my clients case did not so we had to stand before the Judge and present his case.

We walked up to the desk in front of the Judge when his name was called and the Judge ask why was he here? My client said Your Honor I am here for my loss of value caused by the defendant when he rear ended my car.

The Judge ask the Defendant was the accident your fault and the Defendant answered “Yes Sir”.

The Judge then ask my client how the accident happen and he said “I was at a stop sign when the Defendant rear ended me”, the Judge then ask about the Diminished Value report and my client ask the Judge of I could speak for him about the Diminished Value and the Structural damages and the Judge said yes.

The Judge ask me about the Diminished Value report I wrote for James and after my explanation of it and how we come to get the numbers he agreed it was accurate and he admitted it into the court, he also asked me about the damages and what had happened. After I explained the report and why the car cannot be made whole, he said I  will give you my decision in 5 to 7 days.

Seven days later I got a call from my client James and he said we won the case for the full amount ask for, he was only allowed to ask for $5,000 since he owned a Car Lot and the car was for sale, so $5,000 is the limit he can ask for, all other claims can ask for up to $10,000 for loss of value.

Even though we won, I do expect the Ins Co to appeal the case in hope my client will back down, most people think you need an attorney for Superior Court but not here, I was the client speaker given permission by the client and agreed by the Judge and he allowed me to speak about the Diminished Value and the Structure damage done in the accident, the car was rear ended and required some panel to be replaced and that is structural damage and the car will never be made whole again as it was and we proved that fact.

Remember if you get in an accident not your fault, you are entitled to get Diminished Value for your loss, all you go to do is prove it and remember most Ins Co will appeal the case and you do not need an attorney to go to court with you in Superior Court when they appeal your case, we have won all Superior Court Cases so far.

Good Luck and tell a friend,

Jackie Winters

Lemon Protection

Diminished Value Claim, Does the Pro-Temp Judge Know the Law?

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Diminished Value, when you go after it, most likely you will be forced to go to Small Claims court and will end up in Superior Court. This in order to get the money the CA Law states you are entitled to get as long as the accident was not your fault and the vehicle has been repaired.

You will have a loss of value when you sell or attempt to trade it into a Dealership, the loss will be anywhere from 10% loss to as much as 90% loss, 80% loss is the industry standard maximum allowable damage before a vehicle should be Totaled out or Junked out.

Some shop will work it so the 80% will not matter as long as they get the work, they will give a lower estimate of repairs and then after the vehicle has used that estimate of repairs a new estimate of repair may be given pushing the 80-% off the scale, your loss their gain and  it is your loss when a vehicle should be Totaled and junked out but not and repaired.

Truth is, not all Judges you stand before are real Judges but what is called a Pro-Temp Judge who does know or may not know the law listed as 3903J Jurors Instruction and will not apply it even as it is the law. 

I met one Pro-Temp Judge who is an embarrassment to the law. On my Diminished Value case he laughed at it with the Ins Co man and we lost the case. This Judge refused to acknowledge the 3903J Juror’s instruction to give Diminished Value, he sided with the Ins Co man over the law and agreed with him as Diminished Value being a Stigma, he was wrong. That is the reason you can lose your case as I have personally witnessed, I should have taken the advice and files a complaint against him but he is so old he would likely be dead before the filing went through and I don’t see the need to but a black mark on his records this late in his life.

First let me explain the law states it very clear that you are entitled to get Diminished Value when you are in an accident not your fault and your vehicle is repaired. This law 3903J backed by CA1 and CA2 is making sure the Judge knows the plaintiff is to get that Diminished Value when the accident in their your fault and the vehicle has been repaired. This law can be verified by searching the courts information on line.

I have prepared many Diminished Value report for people as far away as N.Y., NV, AZ and CA from 65% in NV to 75% in NY and 80% in CA for loss of value. The Diminished Value loss determined by each states anywhere from 65% as much as 80%. I have been doing this work mostly for law firms.

So far all of our cases won in Small Claims Court but one and all in Superior Court all in CA where we went to court for the clients. The one and only case we lost was due to a Judge in San Jose, CA who made a joke out of Diminished Value and laughed at us with the insurance adjuster calling it a Stigma. The Pro Temp Judge was an embarrassment to the courts and good attorneys so be aware of whether or not he knows the 3903J laws.

My point is if the Judge does not know to enforce 3903J, you have the right to ask to go in front of a real Judge who does know the law and will enforce it.

Here is the Judge’s, jurors instruction to the Jury 3903J:

Damage to Personal Property (Economic Damage) [Insert number, e.g., “10.”] The harm to [name of plaintiff]’s [item of personal property, e.g., automobile]. To recover damages for harm to personal property, [name of plaintiff] must prove the reduction in the [e.g., automobile]’s value or the reasonable cost of repairing it, whichever is less. [If there is evidence of both, [name of plaintiff] is entitled to the lesser of the two amounts.] [However, if you find that the [e.g., automobile] can be repaired, but after repairs it will be worth less than it was before the harm, the damages are (1) the difference between its value immediately before the harm and its lesser value immediately after the repairs have been made; plus (2) the reasonable cost of making the repairs. The total amount awarded may not exceed the [e.g., automobile]’s value immediately before the harm occurred.] To determine the reduction in value if repairs cannot be made, you must determine the fair market value of the [e.g., automobile] immediately before the harm occurred and then subtract the fair market value immediately after the harm occurred. “Fair market value” is the highest price that a willing buyer would have paid to a willing seller, assuming:

1. That there is no pressure on either one to buy or sell; and

2. That both buyer and seller have reasonable knowledge of all relevant facts about the condition and quality of the [e.g., automobile].

When we at Lemon Protection write a Diminished Value report we make sure to cover each thing the court requires to prove your case and if we go to court with someone as their expert we prepare a Brief for the Judge so he will have a clear understanding of your Diminished Value. 

Good Luck, let someone know there is help and they are entitled to get Diminished Value, any question let me know,

Jackie Winters

Lemon Protection

We won $10,000 in Small Claims Court for Diminished Value and now we are back but in Superior Court and we won this case as well.

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You may remember on March 27-2019 I posted we won our trial in Van Nuys CA for Diminished Value. My client was only able to sue for $10,000, his loss was over $17,000, the good news is the Judge awarded him the full amount of $10,000.

Up-Date, the INS Co filed for a Trial De Novo and we had to be back in court on 5-29-2019 in Van Nuys, CA. This is as if we have never been to court but this time an attorney for the INS Co would be present.

Definition from Nolo’s Plain-English Law Dictionary.    A trial held on appeal, in which the appeals court holds a trial as if no prior trial had been held, considering the evidence anew rather than reviewing the lower court’s decision for correctness. A trial de novo is common on appeals from small claims court judgments …

We were in court on 05-29-2019 at 8:15 am. The INS Co first attacked my report as unfounded and having no foundation but was proved otherwise to the Judge when he read my Diminished Value report. The INS Co attempted to change the case by saying “Well your Honor if he is not satisfied with the repair he should go back to the shop” this is a side step ploy by them. A trick that means if you say anything about not being satisfied about the repairs you will not win. They will tell the Judge it is about not being happy with the repairs.

You must always remember, it is not about the repairs it is about Diminished Value and you must stay on that road.  I told my client if they say anything about body repairs remind the Judge you are not here for the repairs you are here for the loss of value when selling or trading in the car in and the car having a bad Car Fax  is giving Buyer Beware rendering a sure no sale, it is about loss of value.

We showed the Judge our evidence and gave him a Brief I had prepared with help from my attorney and friend.  I explained Structural Damage and how the car was not made Whole as before, I explained how the car will be unsafe and how it will cause uneven tire wear. I also had an alignment sheet showing the arrows were not stacked meaning the alignment is within the lines but not perfect. I also proved I am a Certified Hunter Alignment Trained Technician. The Judge said you will get my decision in 2/4 weeks.

On 06-04-2019 I was in court with another client when I got a call from my client, he was ecstatic, he said the judge awarded him $8,115 for his Diminished Value case on 05-29-2019, we proved our case and it paid off.

He was very happy because before he filed his Diminished Value case he was told he did not have a chance of getting any more than a few hundred dollars if that from any INS Co for Diminished Value. So he thought about it and decided the $250 he will spend for the report is worth it and it paid off for him.

Keep in mind you are not allowed to have an attorney in small calms court but you can have an Expert Witness and an Attorney with you in Trial De Novo because it is a Superior Court where you will have to show evidence if you want to win as we did.

The bottom line is you can go for Diminished Value and if you prepare your case, you can win, not all cases will win but at least you have a chance to win.

On 06-04-2019 while in small claims court with another client  my third Diminished Value case in Camarillo, CA on a 2018 Honda Accord.  I gave the same explanation as I did in my Trial De Novo to the Judge and we were told a decision will be made in a few weeks.   Two days after this trial my client called me to say she won and her awarded was $7,075, for Diminished Value.

Folks we are on a roll for Diminished Value so if you have been in an accident and your vehicle was repaired you are entitled to Diminished Value so why not go for it. The cost is relatively cheap at $250 for a Diminished Value report that may help you settle soon after but if you don’t we will go to small claims court or Trial De Novo with you (there is a separate fee with a 100% Guarantee win or you get refund in full for court fees)

If you use our service for Small Claim Court or Trial De Novo there is a fee and with our GUARANTEE you can’t lose.  Yes, and we GUARANTEE if you do not win in small claims court you do not pay that $750 fee and it is in writing. If you go to Trial De Novo and lose you do not pay the second fee of $750, we ask the Judge to make the INS Co pay that.

I am a Certified Appraiser and I have been writing Diminished Value report since 2011 using a Formula that can be proven and the US Gov has given Copyrights to the Instruction of use of that formula. I write for law firms in Las Vegas that are winning and settling their Diminished Value cases with no problem. You can do the same here in CA or anywhere in the USA so you have three years from the date of your accident to file for a Diminished Value claim.  TELL A FRIEND

Jackie Winters

Lemon Protection

We won $10,000 in Small Claims Court for Diminished Value and $8,115 in Superior Court in Van Nuys, CA

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Yes! we won in Small Claims Court Civil Division Department P in Van Nuys, CA for the “Diminished Value”, in the amount of $10,000 plus court cost on March 12, 2019.

How did we do it?

Back in January I got a call from my client to write a “Diminished Value” report for his 2012 BMW 328i that had been rear ended when at a stop light by another driver.

I asked for the Estimate of Repair document to see the cost of repairs and it turned out to be over $17,000 in damages. I started to write the “Diminished Value” report that can be used in a court of law.

When I finished the “Diminished Value” report I sent it along with instructions on how to proceed.

First, my client had to send a Demand Letter to the Insurance Company of the driver that hit his car.  As expected, my client got a letter back from the Insurance Company that the claim was denied and the CA law does not have any such thing as “Diminished Value”.

Second, my client followed my instructions I sent him and filed a Small Claims law suit against the owner of the car that hit him and then got a court date to stand before a Judge.

On the day of trial I was with my client (Plaintiff) and we went inside the court room.  The owner of the car (Defendant) that hit my client’s car was in court with his Insurance Adjuster and we were asked to go outside and try to arbitrate.

The defendant’s insurance refused to arbitrate so we remained inside the court room to stand before the Judge.

The Plaintiff was called and he and I stood before the Judge. He told the Judge his Expert was with him and would like for me to speak about the “Diminished Value” and the Judge allowed me to speak.

First, the Plaintiff spoke about the accident and how it happened; he also stated the other driver admitted fault.

Now the Defendant’s Insurance Adjuster spoke and said, “Your Honor, he accepted the car’s repairs and he was satisfied and if he has any complaints he should return to the shop that did the repairs.” Then he also stated we had to prove loss of value and later when I spoke I did.

The Defendant reminded the Judge he was not in the court about the repairs but about the loss of money when reselling or trading the car in. The Judge asked me to explain the report and the formula I use to show “Diminished Value”. After I finished explaining the report and my findings and how I come to the loss of value which was far more than he can ask for which was over $17,000.

The Judge had another question for me, how to show structural damage.  I explained with a very simple and easy to understand of how this was, with that the Judge said, “One side here today will not like my judgement but it is final.”

After five days my client called me with excitement; we won the “Diminished Value” case for the full amount of $10,165.  This is the maximum allowable damage he can ask for plus court cost in a small claims court of law in CA.

I have been writing “Diminished Value” reports for law firms in NV and CA going on 8 years now, but mostly in superior court for attorneys.  This was my first small claims case on my own and we won that all my client was allowed to ask for.

If you have been in a car accident not your fault you are entitled to get “Diminished Value” and you can get it; it takes a little time but worth every minute you spend on.

You can contact me by way of e-mail and I will be willing to help you as well. Don’t let the Insurance Adjuster make you back down with their lies, telling you it is not allowed or you don’t have a claim because your car is fixed, that is a cover in hope you will back down and they win. Help is here and here to stay.

Feel free to contact me anytime because you can WIN in small claims court for “Diminished Value”. This case can be verified.  Tell a friend and get paid what is owed to you.

Thank you,

Jackie Winters

Lemon Protection

Diminished Value Against the Home or Vehicles Insurance Companies

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I had a case a few years back and a man’s three vehicle were burned caused by the neighbor’s house fire and the repairs were several thousand dollars to fix.

The Insurance told him he was not entitled to get paid for his Diminished Value and he should just go fix his cars or junk them they did not care about his loss.

His attorney had a different story, he was entitled to get Diminished value for his loss.

His attorney contacted me and ask me to inspect each vehicle and find the Diminished Value and I agreed.

I went to the home of this customer and did an inspection on each vehicle and all were repairable with some needing new glass and paint and rubber seal that had been damage by the fire.

I turned in all there reports with my finding and loss of value to the attorney who called me, he also ask me to be the expert witness for the loss of value in a court of law and I agreed.

On the day of trial when on the witness stand I was asked to explain each vehicle loss and what the loss of value was to the Jury. The total loss was several thousand dollars for the three vehicle. The Jury awarded loss of value on all three vehicle with all 12 jurors agreeing he was entitled to that loss of value, he won based on my three reports hand down.

The Diminished Value will apply to all vehicle damages by another person insurance no matter if it was caused by a house fire as these there were or in a car accident not your fault.

The California law 3903J under Jurors Instruction passed in 2016 make this apply to all loss of value claims no matter how the loss happened. The laws in other stated provided  show Diminished Value is recoverable and is in almost all stated in America.

As a certified appraiser and writer of Diminished Value report for over 14 years. I know the laws and know how to write the report for that loss and can back up all report I have written with a solid foundation showing proof.

If you have a loss of value caused by another person fault you are entitled to get that loss of value no matter how small it is.

If you were in an accident not your fault you are entitled to get that loss after the vehicle has been repaired because no person or shop can repair a vehicle back to factory condition, in many inspection I have always found damaged parts I could photograph and or feel when driving. So go after that loss and remember we pay for Insurance to protect us and pay any loss to the other party when in an accident.

Pass this story on and tell a friend.

Thank you,

Jackie Winters

Lemon Protection

lemonprotection@yahpoo.com

Mercedes Distronic Plus, Active Lane Keep, Steering Assist and Collision Prevention Assist Understanding

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Recently I have done inspection on some of the Mercedes Benz that are equipped with Distronic Plus for driving that were having concerns and I want to clear up how these system work and when you know there is a problem with it.  These systems work off of radar position in front of the car behind the grill area and has a Radar Sensor and an Adaptive Cruise Module, it also uses the brake system. This Distronics Plus can be turned on at 30 mph or above and the distance can be as close as 100 feet up to a few hundred fee this is the best distance to use.

Distronic Plus On works like the Cruise Control;

Let me start with Distronic Plus and how it works and what the warning sign mean. Distronic Plus is a system designed to keep automatic speed regulation with control proximity of the vehicle in front of you traveling at a slower speed.

How it works is when you are driving behind someone driving slower than you are when the Distronics Plus is on, let me say 60mph and you set the Distronic at the speed of 65 and the distance at 100 feet, this means if you are driving 65mph and you come up behind another car and there speed is less than your speed the Distronic Plus slows the car down in turn helping you avoid a collision.

Some people may think, this is Collision Prevention and may complain “My Collision Prevention Assist is not working right” but they may mean my Distronic Plus is not working right meaning the car did not slow down when it approached the slower vehicle in front of them and the brakes did not apply and slow the car down as designed to do.

Now if you turn on the Distronic Plus and then see a warning that says Suspended that means the brake system was suspended (meaning a problem is present with the Distronic Plus) keeping it from working properly when you get to close to the slower car in front of you, the warning sound will start to beep loudly warning you to slow down, this does not mean the Distronic is turned off.

The Distronic Plus will not turn off until you press the brakes and then you will see the warning “Distronic Plus Off” meaning you hit the brakes and now the Distronics Plus is off.

You have a Problem when you see Suspended after you turn on the Distronic Plus but did not hit the brakes and if the car speed up when it should not and if you get a warning when you think everything is working properly

Active Lane Keeping Assist;

This Active Lane Keeping Assist is designed to keep the car in the lane you are traveling at.  The way this Active Lane Keeping Assist works when you are driving in a lane and then the car veers out of your lane and starts to cross the lane left or right of you the brake system will activate and cause the car to pull back into your lane, this may save you from getting hit or hitting another car, this may also be confused with Collision Prevention Assist.

When the brakes apply during Active Lane Keeping Assist they will slightly apply but not enough to cause the car to jerk or move abruptly causing you to be afraid, the brakes will apply in the right front and right rear if you are drifting to the lane to the left of you and if you are veering to the lane to the right of you the left front brake and the left rear brake will slightly apply to cause the car to come back to the center of your lane avoiding a possible collision from you hitting another car or from you getting hit by another car.

You can test this by turning on the Active Lane keeping Assist by drifting into another lane left or right and see if it pulls the car back to the lane as designed and if not then you have a problem.

Active Steering Assist;

Active steering assist is designed to help you the drive keep the car centered in the lane stopping you from drifting to close to the left or right lanes. This is for you if you are drifting left and right the way some drive do when driving, you may have seen other driver drift left and right when if front of you making them appear to be drunk the way a drink drive will do.

You can test this Active Steering Assist by making the car drift left or right while in the center of the lane, it should pull the car back to center and if not then there is a problem.

Collision Prevention Assist;

Collision Prevention Assist is designed to keep you from getting hit by another car when driving, it works off Radar to watch your soundings area of your car. If a possible collision appears that may happen it will apply the level of breaking you need in hope to help you avoid getting hit or hitting someone else avoiding the collision. Your Technician can test this by using the shop XENTRY tool or it may be called the Star Diagnostic tool for testing and reset, it taking approximately 1 hour to do the job.

If you have problems with your vehicle you can get help and you can win but you must have records of repairs on the concerns you have and have attempted to get those repairs made more than three times unless it is a safety issue which is two times, meaning Brakes or (SRS) Safety Restraint System. There are a lot of good attorney who can win for you but you must contact one of them. Thank you and pass the word forward if you need help or know someone who does. I am a certified Craftsman and certified by ASE, Detroit Diesel, Hybrid trained and a Certified Appraiser with over 40 years of hands on experience. I have also been on the witness stand over 58 times with over 800 deposition and have never been impeached.

PLEASE LEAVE ALL TESTING TO THE EXPERTS JUST TELL THEM WHAT YOUR CAR IS DOING AND THEY WILL KNOW WHAT TO DO, MOST OF THE TIMES.

Jackie Winters

Lemon Protection

800-700-0109 with any question.

 

 

Lemon Law case WON for Honda Brake Concerns

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I had a Lemon Law case for brake concerns a few years back for a Honda Odyssey not stopping as soon as they should and locking up at other times.  I got a call from the customer who had been referred to me by their Lemon Law Attorney here in Los Angeles.

I set a time to inspect the vehicle for the customer and drove out to Redlands, California on a Saturday morning. The weather was clear and the roads were dry. I photoed the Honda Odyssey Van and did a walk around checking for damages as I always do and the van was very well maintained. I checked all fluid levels and inspected under the van for leaks at each wheel and then the ABS Anti-lock Brake System the Hydraulic Control unit and the Brake Master Cylinder. I photo the Van under side and brake parts, the VIM number and odometer before and after the road test, this is normal operation when inspecting a vehicle.

I did observe moisture at the Hydraulic Control Unit which made me to be extra cautious and photographed that moisture at the Hydraulic Control Unit and would be extra cautious during my road test. This brakes system is what the main concerns were when the customer complained about to the dealership for not stopping as it should and locking up the wheels at times.

I road tested the vehicle several miles as I do all vehicles and found the brakes at times in the rear would lock up as well as observed brake fading when holding the brakes down to stop, this is not normal operation. I finished the inspection and advised the customer to return to the dealership and show them the moisture at the Hydraulic Control Unit so she would be able to show the dealership Technician.

I returned to my office an did my research on ALLDATA for Technical Service Bulletins to see if Honda had published any Bulletin for the Technician could apply that to the problems on the vehicle.  There were no recalls but there was one Technician Service Bulletin on the brakes for brake leaking at the Hydraulic Control Unit and I was stunned to see what the repair was on this Odyssey Van. The Technician Service Bulletin actually had the Technician apply sealer to the leak at the Hydraulic Control Unit, my thought was this cannot be right because sealer will not hold on a Hydraulic control Leak.

I did my report and used that Technical Service Bulletin to show Honda knew about a brake problem with this New Honda Odyssey but the repair was not what I expected because sealer will not hold pressure or stop a leak in the brake system.

Several months later I was subpoenaed to be on the witness stand to show the Jury my finding as well as Video and Photo’s I had made during my inspection and explained how this brake system works and why sealer was not a good repair for it, it was unsafe and should not have been repaired under this Technician Service Bulletin. After my testimony the Technician for Honda disputed what I said and said the sealer was a good repair for this part. The Jury disagreed with his stamen and took the evidence I had and we won the case all the way across. The customer got a full buyback from Honda and the attorney’s fees and expert witness fees were paid.

The fact is brakes are a safety issue when not working properly which will include brake squealing noise when stopping, grabbing, groaning noise, pulling to one side, fading, vibrating when stopping, not slowing down or pulsating when stopping.

You can win in a lemon law case as long as you have it together, this customer had good records showing she had complained several times for her complaints and the fact is the factory will not make repairs unless it is a proven defect and repair attempts were made several times.  When a repair is made under the Factory Defect Warranty it is because it was verified and repair attempts were made. The Lemon Law applies to New and Used or Certified Pre-Owned vehicles.

Thank you and please pass it on if you like,

Jackie Winters

Lemon Protection@yahoo.com

800-700-0109

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Lemon Law Case Won on Electrical Issues

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Ford Explorer Electrical Issues

I am a Lemon Law Expert Witness and was thinking of a case I did a few years back on a Ford that was having Electrical Issue. The attorney’s client called me and I was told she was having electrical; issue with her Ford Explorer and needed an inspection. We agreed to a time I would be able to see her vehicle for the inspection.

On the day of the inspection I met with this lady and took her keys and started my inspection. I took pictures of the outside of the Explorer and the VIN numbers and the odometer for documentation. I examined the underside and photographed the oil leaking at the engine and transmission as well as found the tires were wearing on the inside. I checked the fluid levels and checked for loose parts in the steering system before I started my road test.

After I started the engine the first thing I observes was the instrument cluster started flashing off and on after I started the engine and was driving. I ran a scan for trouble codes and several trouble codes came up for control modules. I continue my road test and also observed the Transmission was jerking at times and I recorded the times it was jerking which was during the up shifts. I also checked the steering and the vehicle pulled left indicating an alignment issue. I made notes as I always do on my finding and continue the inspection road test.

When I ended the road test, I took a photos the odometer to show how many miles I had driven and then the inspection was over. I went back to my office and wrote my report and turned it over to the attorney and waited. Several months later we had a trial on the vehicle. I was on the witness stand and was asked what happen during my inspection and explained that to the Jury. I had photos and videos I made when I was doing my road test and proved he lied when the videos were shown.

The expert for Ford also did his inspection and to my amazement stated he did not witness any concerns and the vehicle was working as designed which was a lie, this is when I learned what goes on in a court room. The attorney called me after the case ended, I ask about the other expert and was told yes they will lie and do anything they can to win a case but the Jury saw what I had gotten during my inspection and believed be, we WON hands down based on the evidence.

You can win in a lemon law case as long as you have it together, this customer had good records showing she had complained several times for her complaints and the fact is the factory will not make repairs unless it is a proven defect and repair attempts were made several times.

If you have problems with your vehicle you can get help and you can win but you must have records of repairs on the concerns you have and have attempted to get those repairs made more than three times unless it is a safety issue which is two times, meaning Brakes or SRS Safety Restraint System. There are a lot of good attorney who can win for you but you must contact one of them. Thank you and pass the word forward if you need help or know someone who does. I am a certified Craftsman and certified by ASE, Detroit Diesel, Hybrid trained and a Certified Appraiser with over 40 years of hands on experience. I have also been on the witness stand over 58 times with over 800 deposition and have never been impeached.

 

Jackie Winters

Lemon Protection

800-700-0109 with any question.

 

 

 

 

 

When is a New or Used Vehicle a Lemon?

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A Lemon is the last thing a person wants to get when buying a new vehicle of any kind. Ever wonder what a Lemon vehicle is and what it takes to prove it and how to prove it in a court of law

Buying a new vehicle, be it a car, truck, motorcycle or boat and many others things listed but not mentioned here is what no person want’s.

1) First what makes my vehicle a lemon according to the law?

A) Any repair that can’t be fixed in a reasonable number of attempts and is still causing the same problem such as A/C Foul Odors, transmission whining noise or jerking, engine noise, emission leaks and the list goes on and on.

2)  How many repair attempts is considered reasonable attempts for a repair?                                                                                                                                                         Three repair attempts is considered reasonable

3) How many days in a repair shop is considered a lemon?

30 Days or more in the shop is considered a lemon.

4) How can this A/C foul odor be considered a lemon?

The dealership has attempted to fix the foul odor under the Factory Warranty that  covers defect.

5) What should I do if the dealership says the problem I have is normal?

Get a non-biased opinion, most concerns are not normal.

6) Why is a repair done under the factory warranty?

The part was defective and the factory Warranty only covered defects.

7) Can the foul odors be fixed once and for all without covering the smell with fresheners that can be harmful to your health?

Yes it is a repairable problems, it takes several hours to do to proper repair. Most people believe the foul odor is normal and don’t ask for help anymore.

8) How can I prove my vehicle has a defect and it is still not repaired?

First have three repair attempts under the factory warranty. If they say they cannot duplicate the problem make an appointment and be sure you can prove the problem and be sure to write down any comments the Technician spoke when road testing and witnessing the complaint.

See the repair report before signing and taking car. If the Technician told you he witnessed the concerns but the repair order report states no problem found, call the manager and get the Technician there and make him say to the manager what he told you and make sure it is in writing before you sign it.

If they refuse to write it down call the Bureau of Automotive Repair in your area and they will help you. Everyone is entitled to a full written report of what is said and done about their vehicle.

9) How do I prove it in a court of law?
First you have your repair orders proving the A/C Foul Odor was attempted to be repair and has failed.

A) The repair attempts were done under the factory warranty and have failed.

B) The foul odor was witnessed by a Technician.

C) The complaint was witnessed by several repair technicians and temporary cleaned not repaired and the odor returns.

10) Can the foul odors be a heath concern?

I have heard many people and myself have had health problem caused by foul odor A/C everything from headaches to burning eyes and burning dry throat, other people have told me the same things such as.

The Foul Odors cause their eyes to burn (some people)

The Foul odor causes their throat to get raw (some people)

The foul odor cause them to have headaches (some people)

The found odors cause some people with asthma to have related asthma attacks. (some people)

11) Can the cause of the foul odors be fixed?

Yes, the cause of the foul odor can be fixed if the Technician will get the authorization to do the proper repairs.

12) What do I do now that I know I have a possible lemon?

  • Call a lemon law attorney
  • Get a clear copy of all of your document including the Contract or Lease, all repair orders, all notes, all phone conversation, and all things said to you by the dealership employees about your vehicle.
  • Be ready to fax or e-mail all your information
  • Do not send SS Numbers to anyone.
  • Be sure when you settle the attorney’s fees will be paid by the other side and not out of your settlement.
  • Let him do his job and you will come out ahead with possible a new replacement car, all you money back including the down payment and or part money back and you keep the vehicle.
  • Remember when working with an attorney, he or she will not call you unless they have something they need to discus with you so be patient with them.

Good luck and tell a friend.

Jackie

2012 -2015 FORD Focus and Fiesta Transmission Problems

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Does your new Ford Focus jerk, shutter, bump and grind from a stop or when up-shifting?

 

Have you been told by the service department;

 

  • Can’t Duplicate the Concerns
  • No Problem Found
  • You’re not putting it into gear fully
  • We had to re-program the ECM and you will be OK
  • We had to replace the clutch but it is under a Good Will repair

   After you left the shop everything seem to be OK, several days go by and you notice a slight jerking. You call the dealership and you are told;

 

  • We will have to re-program the ECM with a newer version so come back in
  • During the service re-program you are told you need to service the transmission, you agree

You pay for the service and leave thinking alright finally they got it and all seem to be well. A few months go by and you notice the transmission seem to be slipping, at times the engine RPM will race up then drop down and it feel like you’re not moving faster when you accelerate or move slowly.

You call the dealership and tell the service person what’s going on and he tells you to come in as soon as you can. You go to the dealership and after two hours you are told the transmission will have to be replaced because something broke and it will be under warranty.

You feel a sigh of relief thinking now with a new transmission I can move on and forget I ever have to see the shop again. You get your car back and several weeks pass and nothing has happened and you decide to take a long trip using the old highway so to see a lot of small towns.

You are driving several hours in stop and go traffic and you have an overnight stay in a small town. The next morning you get up to continue on your happy drive and as you are pulling out of the Motel lot the car starts to jerk and grind and you say what is going on and feel like your heart dropped out of your chest. You call the dealership and they tell you to bring it in as soon as you can but you’re 75 miles away from them.

They say no worries it will just jerk when you’re pulling away or up shifting so be easy on the gas and you will make it. You start out to the dealership and all seem to be well until you come to the next small town. Just your luck at the last stop out-of-town the transmission starts to slip and grind and then it stops moving, you’re 55 miles away from the dealership and you have to call a tow truck. When you get to the dealership you told some fluid leaked out and you must have hit something in the road. You explode and say I had no problems and there were no fluid leaks when I left this morning. and then the next morning it broke, you told me to drive it to you. Finally the service persons come back and say’s OK we will replace the transmission under a Good Will repairs this time but you must pay for the fluids, not wanting to you agree.

What is a FORD Transmission DPS6 what does it mean and how does it work.

DPS6 means:

D —Dry Dual Clutch

P — Power Shift

6 — 6-speed transmission

S — Synchronized

The transmission is two transmissions in one transmission case using several gears and actuator motors for smother shifting characteristics and reliability. This has not proven to be the case with this transmission, it is not very reliable and there are constant complaints of Jerking, Shuttering on pull always, slipping and grinding.

From understanding this transmission it is my opinion the problems lie in the clutch and pressure system. I have repaired many vehicles over the years and from what I am seeing the clutch system is where the problem is. The one thing that makes me think this is the point of the problem is based on the heat and problem that start after the car is hot.

The transmission works off a double clutch system. The front clutch operates the 1st, 3rd, 5th gears and the rear clutch operates the 2nd, 4th, 6th and R gears. The clutch works off the same drive disk which operate like a brake rotor it gets heat from both sides. Heat causes warpage and in turn warps, warpage will cause vibration and slippage on a clutch. Hopeful FORD will see this and fix the problem.

Is there a current repair for this transmission? Not Yet but it is my understanding FORD is working on a repair fix as we speak, maybe they will see my suggestion.

What can you do if you own one of the FORD Focus or Fiesta or have any make of vehicle with a transmission problem?

You can call a good attorney to help you get a refund, replacement vehicle or your money back which should include your down payment as well and attorney fees paid by the other side when he settles.

The California Law provided for this kind of service and you pay no up-front fees, the fee is paid after you settle. Pass it on if you like it, any question please ask.

On the front page of this web site at the bottom, several Lemon law and Personal Injury attorneys I have worked with over the last 14 years, I have had over 5,000 customers use one of these law firms and I trust each one of them.

Thank you and GOD bless you.

Jackie Winters